by 11Sight | Dec 23, 2019 | Technology
Another year with ups and downs is almost over. What about buying a New Year gift to help protect your loved ones from the ever-increasing malware? Here are some suggestions from Tech Crunch Gift Guide.
It doesn’t have to be a gift for some special day; these gift ideas are useful at any time of the year.
Cam Cover
Surveillance-focused malware, can infect computers and switch on your webcam without permission. The computer webcams of today have a small indicator light to Show when it’s active; yet some people may still have concerns. These webcam covers enable you to block your camera in the first place and prevent any malware from reaching. This simple solution is very easy to use; plus you can support local businesses or non-profits by purchasing one.
Price: from $5 – $10.
Microphone Blocker
Like webcams, microphones need to be covered from hackers. Microphone blockers contain a semiconductor that tricks your device as if it’s a working microphone, when in fact it’s not able to pick up any audio. If anyone hacks your device, what they’ll get is absolute silence.
Price: $6.99 – $16.99.
A privacy screen for your computer or phone
Have you ever read someone’s private messages or documents without intention? Same might be happening to others, with your messages. It’s called “visual-hacking”. These privacy screens make your screen almost impossible to be seen by the people next to you. These screens are available for all kinds of displays.
Price: from about $17.
These small gifts can make your loved ones happy any time. Let us know about which one you like the most! If you have privacy concerns while using internet, use 11Sight for one-click video chat. Because 11Sight uses advanced end-to-end encryption Technologies to keep your data safe.
by 11Sight | Dec 16, 2019 | Technology
Digitalization, increasing automation and the introduction of new business models have triggered each other and changed the automotive industry in recent years. Today it is a crystal-clear fact that companies must adapt to the new environment.
According to Zigurat Business School; by 2020, growing digitalization and advancements in technology will have increased the automotive industry investments to $82 billion. The automotive industry is adapting very fast to the digitalizing World and enhancing customer experience when researching, purchasing and operating a car. 11Sight can be integrated into each of these processes by its ease of use, flexibility, high-quality service and security.
In this emerging era of digitalization, our society wants everything to be approachable in just a single click or within arm’s reach. The way people communicate has evolved from offline methods into smartphones and now consumers want even something greater. Most of the industries including automotive are going towards the era of digitalization bringing new insights to the market. “Car buyer of the Future” study made by Google shows that consumers want change in the car-buying process. It identifies key areas where consumer demand is influencing rapid change as the shopping process, the buying & the ownership process where the industry should focus on making improvements.
By the emergence of such trends, “Digitalization” has turned out to be a greater aspect of the business world with its wide impact and people have started to mention it as “The Act of Digitalization”. The Act of Digitalization aims to discuss the viable solutions like bringing customer awareness, educate the customers in technical aspects & some practices to promote the usage of digital methods in the purchasing process. The automotive industry is influenced by this act in a way that digital technologies are being adapted so fast. 11Sight is one of these technologies by making the purchasing/renting process and customer services available with 1-click on every platform. Video calls can be integrated into every touchpoint to enhance the customer’s experience.
11Sight helps dealerships, customer service providers and rental firms by giving an opportunity to be accessible for each and every customer. Give us a 1-click call to get more information about how we can integrate our technology into your business.
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by 11Sight | Dec 10, 2019 | Technology
Communication has gone far in the era we’re living; voice and video calls are integrated into many areas of our lives. High quality customer services should be available for every customer, including 360 million hearing-impaired people. You can use 11Sight to provide effortless 1-1 video chat and texting for handicapped people. Be it customer services or routine interview; 11Sight can make it easier for corporate communication.
Who can use 11Sight for the hearing-impaired?
- Customer Services
Awareness towards handicapped people is a social fact to be discussed. Everywhere around the world, thousands of companies direct their customers to their phone lines to provide customer services because replying mails personally can be hard for companies. Thus, they usually miss out what their customers say. But if your customers cannot hear you, would it be possible to reach them through phone lines? With a simple button, you can reach 360 million hearing-impaired people and provide the service they are searching for, by video chat and texting.
- Medical Doctors
If you are a doctor, communicating with your patients is crucial. When it comes to the hearing-impaired people, all you need to do is integrating 11Sight to your website to let your patients call and text you with 1-click. Make the pre-interview using sign language or by texting, whenever and wherever you want. Thus, you can provide high quality service for your patients and solve their problems faster.
- Rehabilitation Centers
Handicapped people may sometimes feel they are being excluded from the society because of their disabilities and have self-confidence issues. You can provide service and support for the handicapped people with 1-click only.
Of course, this is not all! 11Sight is available on every platform and it can be personalized for all businesses. Tell us what you do so that we can provide you a 1-click solution. Contact us now!
Read more of our blog to discover how we can help and why you should prefer 11Sight. See you soon!
by 11Sight | Dec 3, 2019 | Technology
Today’s customers can’t do without having every information they can reach when buying something. That’s the case for every product starting from self-care products to real estate. But selling houses can be hard for many reasons. First constraint is time. You need to schedule people according to the free time of both sides. Secondly, the information and photos you post online are not always sufficient because the buyer behavior is changing constantly. As a realtor, to communicate the “soul” of the house you’re selling, without having the buyers come, you can choose to let them call you on video with 1-click. 11Sight makes real estate agencies reachable from every platform, without any downloads and subscriptions.
The Digital Transformation trend has shown itself in all aspects of marketing and customer service. When it comes to real estate, customers are pickier than ever because they are internet-savvy and know where to find information. According to National Association of Realtors, more than 50% of homebuyers have found their homes through the internet in 2019. To become a successful realtor in 2020, here are some things to keep in mind:
Real estate buyers and sellers will continue using new technologies.
Both during the sales process and inside the house, new technologies are being invented. There’s an increasing demand for Internet of Things products in houses.
Online platforms, apps, social media and smart home technology are being used.
The sales process is digitalizing. Customers love it when they don’t need extra effort to buy something. When it comes to buying houses, the process starts at the search engine; searching the neighborhood, the prices or just the quality of an appliance customers see in the house. Make it even easier for customers; let them call you with 1-click and get involved personally.
AI is becoming a major player in real estate.
AI is becoming a major player in almost every industry. AI-powered tools draw attention and provide better experience for customers.
Omnichannel applications draw more attention than you think.
Once you get to know a customer, reach them from every channel you can. Start the communication on the web and social media and continue face-to-face. Send messages or e-mails to remind milestones in the process. They may seem to be idle at first, but these methods really work!
Home services are changing too. Maybe in the future, there will be special devices to call the house owner or the realtor with 1-click to show a problem that needs to be solved about the house.
Tell us your opinion about the future of real estate technologies, give us a call or send a message to say hi!
by 11Sight | Nov 26, 2019 | Technology
Basically, end-to-end encryption is an implementation of asymmetric encryption. It protects data so it can only be read on the two ends: sender and recipient. This means that every single bit of data is transferred with a special key that scrambles data. That’s why encryption is an implementation of cryptography. Cryptography is the art of writing the code which is used to generate the codes that keep the information safely encrypted. Decrypting the encrypted data is impossible for third parties. Only the recipient with the corresponding key can unscramble the data. 11Sight uses end-to-end encryption on every platform to keep your data safe.
Data from applications are mostly stored in a server. If the messages are stored in the server of the application service provider, it’s possible to share them with third parties. If your messages are not encrypted when sending to the recipient, it’s more likely to be used by third parties.
The security of data depends on the company that owns the application.
Thanks to end-to-end encryption your messages, photos, videos, voice messages, documents, status updates and calls are prevented to be used by malicious users. Encrypted data cannot be read by anyone, including the application’s owner. The key to open the scrambled data is only available at the sender and recipient. For extra security, every message sent has its very own code. It’s not possible to solve even if the server information is seized. Sometimes malicious users make false applications to capture information. It’s important to make sure that you are using the original application to ensure your data is being encrypted.
The two types of end-to-end encryption are symmetric and asymmetric. In asymmetric encryption the general key is mostly a string that is random, unique and single-use; and it can be used by everyone and every computer with the purpose of encrypting and sending to recipient. Symmetric encryption states the situation where only the ones who have the private key can solve the code. Besides, there’s only one key that is shared.
Every digital data can be stored, like e-mails, photos, credit card information and documents. The easy way to encrypt all data at once is to use a VPN connection and send sensitive information via this connection. Even if this method is not as safe as end-to-end encryption, it prevents the data from being sniffed on unsecure Wi-Fi networks.
Is it really safe?
By purpose, this method ensures the “message” is kept between the sender and the recipient and prevents third parties from reaching it. However, sometimes it causes illusion amongst users. Such that, the thought of “nothing can be kept private” causes worrying and misunderstanding. 75% of users attended in the survey made in England indicate that they think “this encryption is method is not safe and third parties may access sensitive information if they want”. Worrying about sensitive issues is natural but it should be underlined that end-to-end encryption is extremely safe. Even if you are exposed to malicious software and viruses, the data will be safe. Because the data is encrypted at the device and not the server; applications are not able to decrypt this data.
Is it available on every platform?
It’s not easy to implement end-to-end encryption method on every platform. The hard thing about using this method on every platform is to encode and decode the keys and accord them on both sides of communication. As 11Sight, we care about your data privacy and use end-to-end encryption on every platform.
For further information about end-to-end encryption method, give us a call with 1-click.
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by 11Sight | Nov 18, 2019 | Technology
Have you been thinking about getting mental health support, but always postponing? According to the Substance Abuse and Mental Health Services Administration, nearly 60% of American adults were doing so in the previous year. Most common reasons are stigma, cost or accessibility. Online therapy can be a solution. Multiple studies found out that online therapy can be equivalent to face-to-face mental care.
Psychologists call remote mental health services “telepsychology”, be it by phone, webcam, e-mail or text messaging. These types of services are in use for more than 20 years. They were used mostly by military members but the booming smartphone usage has made it more accessible and affordable for everyone.
Of course, online mental health services might not be suitable for every patient or practitioner. But today’s problems are usually solvable through telepsychology and 11Sight is a good solution for those practitioners who want to be reachable online with only 1-click.
In a research made by University of Zurich, it’s been found out that online clients and therapists considered the impact of their online sessions as strong as or stronger than their previous in-person sessions.
“Some of our clients anonymously stated that they were able to tolerate online therapy better than face-to-face therapy consistent with the interpretation that clients’ experience a calming influence of the online environment.”*
Stigma
Going to a therapist can be a stigma for some people. But there’s nothing to be ashamed of. When we eat, we feed our bodies; when we talk to a professional, we feed our souls. And these two can’t go without each other. Still, it’s hard to change the bias. Online mental services are the cure for this; because when the interview is online, it might feel like talking to a friend rather than a therapist. What’s more, nobody has to know who the person is talking to.
Accessibility
Some people may have some responsibilities or difficulties that prevent them from going to a therapist. These might be physical limitations or a baby to be looked after. Whatever the condition is, a more “accessible” psychologist would be more convenient. 11Sight comes at this point by being available on every platform with only 1-click.
Cost and Convenience
Online mental service is a cheaper solution. Both from the monetary perspective, and the time perspective. The practitioners don’t have to think about office expenses and can spare more time for themselves since they will save time from transportation. Same is valid on the patients’ side. Since the patients will be attending the therapy sessions in the comfort of their own homes, they will be able to schedule sessions more conveniently and also be more open to discuss sensitive issues.
Confidentiality and Privacy
Online therapy can be helpful in many cases but for people in certain situations, there might be some risks. Some patients require close interaction rather than joining the session from home.
Psychotherapists know the deepest emotions and secrets of their patients and they must be reliable. Information privacy is the major concern of the patients and the psychologists. Since the information is being transmitted online, patients may think twice about talking about their sensitive issues online. 11Sight comes with the solution; an advanced end-to-end data encryption. Information shared on 11Sight can never go to third parties. Contact us if you have more questions about our technology.
It’s not hard to see why online counseling is growing in popularity. Request a free demo from 11Sight to experience the ease of instant video chat. Follow us for more!
SOURCES
*University of Zurich. (2013, July 30). Psychotherapy via internet as good as if not better than face-to-face consultations. ScienceDaily. Retrieved November 9, 2019 from www.sciencedaily.com/releases/2013/07/130730091255.htm
Reynolds, D. J., Jr, Stiles, W. B., Bailer, A. J., & Hughes, M. R. (2013). Impact of exchanges and client-therapist alliance in online-text psychotherapy. Cyberpsychology, behavior and social networking, 16(5), 370–377. doi:10.1089/cyber.2012.0195
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