Step 1:

• Navigate to the Button Tab in the Settings page.
• Once there, you will see “Availability”.
• You can quickly change your availability by switching the Current Status on and off. You will see the same switch on the home page as well.

Step 2:

• Click “Change” under the availability schedule.
• Here you can choose to be unavailable to receive any calls by switching the availability off for a certain day of the week.
• You can choose a “Start” and an “End” time for your available hours for each day.
• You can also choose to be available “24 Hours” on certain days.

Step 3:

• Navigate to Greeting tab under Settings.
• You will see 2 different Greetings; “Available Hours” and “Unavailable Hours”.
  • Available Hours greeting will be shown to the caller when you miss or reject a call.
  • Unavailable Hours greeting will be shown to the caller when they call you during your unavailable hours.

Step 4:

• Click “Create” button for any of the greetings.
• You will see 3 different options:
  • Text message: Callers will see a text message.
  • Youtube video id: Callers will see a YouTube video with the ID you define. Copy and paste only the video ID part of the link. For example:
    • YouTube video link: https://www.youtube.com/watch?v=fx7WAxLYQ30
    • Video ID part of this link is: fx7WAxLYQ30
  • Video message: You will have the options to Record a video or Upload a video from your device.
    • Video recording only works on Google Chrome.

Step 5:

• Click “Record / Upload” button to record a new video or upload an existing video.
• You can record a video by clicking ”Start” button.
• Or you can choose to upload an existing video under “Upload Greeting” section.

Step 6:

• Your callers will see a screen like this.
• Test it here!
  • Click 11to.me/sales

Step 1:

• Navigate to the Profile tab in the Settings page.
• Choose a profile photo to upload from your computer.
• Upload your company logo.
• Make sure to hit save at the bottom of the page!

Step 2:

• As part of the service, we provide a public profile page.
• To change the default public profile URL, enter your custom address in the Profile Address box and Save at the bottom.
• URLs are first come first serve.

Step 3:

• Verify that your public profile is setup correctly by clicking “Profile” in the top menu of your dashboard.
• The Public Profile page is hosted by 11Sight.

Step 1:

• Navigate to the Profile tab in the Settings page.
• Choose a profile photo to upload from your computer.
• Upload your company logo.
• Make sure to hit save at the bottom of the page!

Step 2:

• As part of the service, we provide a public profile page.
• To change the default public profile URL, enter your custom address in the Profile Address box and Save at the bottom.
• URLs are first come first serve.

Step 3:

• Verify that your public profile is setup correctly by clicking “Profile” in the top menu of your dashboard.
• The Public Profile page is hosted by 11Sight.

Step 1:

Go to your Settings page.

Step 2:

Click the “Change” link next to “Password” to change your password.

Step 3:

Click the “Change” link next to “Timezone” to change your time zone.

Step 1:

Go to your Settings page.

Step 2:

Click the “Change” link next to “Password” to change your password.

Step 3:

Click the “Change” link next to “Timezone” to change your time zone.