6/20/2019

Consumers today may visit a dozen dealerships online, before they pick the one or two dealers they do visit in person. The time to capture them is when they are still researching. But building the same kind of personal relationship with a customer online is exceedingly difficult.

7/1/2019

New technologies are changing the world of dealerships and OEMs. Digital transformation has changed the world of selling and servicing automobiles. Buyers are now more educated than ever, spending only 20 percent of their total shopping time at the dealership, including the paperwork and sales processes.

December 2018

Buying a car is the 2nd most expensive decision for most people; the decision requires a TRUSTED relationship; it requires premium service. In the internet era, Video Chat is the first step in building the trust and creating a seamless customer journey by focusing on the end-to-end buying experience.