Step 1:

• Your existing users are displayed under “Users“ tab.
• Here you can manage the organizations and create new ones.
• You can filter the user list and export a report.
• You can click “Dashboard” to go to that organization’s dashboard to create more users in that organization and manage it.

Click here to learn more about the organization dashboard.

Step 2:

• To create a new organization, click “New Organization”.

• Fill out the form to create your new organization and its owner’s account and click “Create Organization” button.
• You will see two options for “Payment Status”:
  • Trial User: These organizations will not be charged.
  • Reseller Managed: 11Sight will bill you for these organizations.

Step 3:

• To edit a new organization, click “Edit”.

• Here you can edit the organization’s “Name” and “Max User Count”.
• You can use the CRM fields to organize them for your reporting purposes.
• You can enable or disable call recording, caller validation and ADF emails.

Step 1:

• Your existing users are displayed under “Users“ tab.
• Here you can manage the organizations and create new ones.
• You can filter the user list and export a report.
• You can click “Dashboard” to go to that organization’s dashboard to create more users in that organization and manage it.

Click here to learn more about the organization dashboard.

Step 2:

• To create a new organization, click “New Organization”.

• Fill out the form to create your new organization and its owner’s account and click “Create Organization” button.
• You will see two options for “Payment Status”:
  • Trial User: These organizations will not be charged.
  • Reseller Managed: 11Sight will bill you for these organizations.

Step 3:

• To edit a new organization, click “Edit”.

• Here you can edit the organization’s “Name” and “Max User Count”.
• You can use the CRM fields to organize them for your reporting purposes.
• You can enable or disable call recording, caller validation and ADF emails.

Step 1:

• Your existing users are displayed under “Users“ tab.
• Here you can manage the users and create new individual users – individual users do not belong to an organization.
• You can filter the user list and export a report.

Step 2:

• You can “Edit” a user.

• “Set Inactive” a user to disable their account.
• “View User” to see that user’s account details.
• You can also see a user’s “Profile” or view their “Calls”.

Step 3:

• To create a new individual user, click “New User”. Individual users do not belong to an organization and they don’t have access to organizational features.

• Fill out the form to create your new user and click “Create User” button.
• You will see two options for “Payment Status”:
  • Trial User: These users will not be charged.
  • Reseller Managed: 11Sight will bill you for these users.

Dashboard:

• Click “Reseller Dashboard” on the top menu of your dashboard to access your reseller dashboard.
• In the “Dashboard” tab you will find call statistics of your organizations. This will give you an idea about the usage of each organization.
• You can filter by date and export a report.

Users:

• Your existing users are displayed under “Users“ tab.
• Here you can manage the users and create new individual users – individual users do not belong to an organization.

Click here for a detailed information about user management.

Organizations:

• Your existing organizations are displayed under “Organizations” tab.

• Here you can manage the organizations and create new ones.

Click here for a detailed information about organization management.

Calls:

• Here you can see the calls of any user.

Promo Codes:

• If you have promo codes created for you by 11Sight, you will find them here.

• There are three types of promo codes:
  • Trial: These codes create a trial user, no payment information required.
  • Paid: These codes are used to give discounts, payment information will be asked and the user will directly be charged by 11Sight.
  • Reseller Managed: As a reseller, you will be charging the user. 11Sight will bill you.
• These promo codes can be used at https://app.11sight.com/user/sign_up.

Dashboard:

• Click “Reseller Dashboard” on the top menu of your dashboard to access your reseller dashboard.
• In the “Dashboard” tab you will find call statistics of your organizations. This will give you an idea about the usage of each organization.
• You can filter by date and export a report.

Users:

• Your existing users are displayed under “Users“ tab.
• Here you can manage the users and create new individual users – individual users do not belong to an organization.

Click here for a detailed information about user management.

Organizations:

• Your existing organizations are displayed under “Organizations” tab.

• Here you can manage the organizations and create new ones.

Click here for a detailed information about organization management.

Calls:

• Here you can see the calls of any user.

Promo Codes:

• If you have promo codes created for you by 11Sight, you will find them here.

• There are three types of promo codes:
  • Trial: These codes create a trial user, no payment information required.
  • Paid: These codes are used to give discounts, payment information will be asked and the user will directly be charged by 11Sight.
  • Reseller Managed: As a reseller, you will be charging the user. 11Sight will bill you.
• These promo codes can be used at https://app.11sight.com/user/sign_up.